SHIPPING & RETURNS
Currently we only delivery to the UK. All items will be dispatched within 2-3 working days. Items will not be dispatched on weekends or bank holidays. You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
The Beer Explorer is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
If you have not received your order within 5 working days of placing your order, please contact us here.
NOT SATISFIED WITH OUR PRODUCT?
If for whatever reason you are not satisfied with our product, please contact us here and we will aim to resolve your query within 2-3 business days.